TICKETS

How do I buy a ticket for the festival?

You can buy your tickets online here or in person from Easterbrook Hall during normal working hours.

I have lost or can’t find my ticket in email account, what do I do?

Don’t worry, you can go onto the Ticket Tailor website and reprint your ticket. If you have any issues, please just contact info@yellowlabevents.co.uk and we will help you.

The ticket isn’t in my name — is that okay?

Yes, if you bought multiple tickets together, it’s best to arrive as a group. If that’s not possible, bring your own ID and have the contact details of the named ticket holder handy. Each ticket has a unique barcode and can only be used once.

I am no longer able to attend. Can I get a refund?

All tickets are non-refundable except in the event of the festival being cancelled in its entirety and it is not re-scheduled.  Please refer to our ticket terms and conditions for full details.

Are carer tickets available?

Yes, once you have purchased a ticket for the person/persons you are caring for, carer tickets can be obtained from The Crichton Trust at Easterbrook Hall and will be issued free of change to those able to show proof of carer ID at the time of collection.

To request a complimentary essential companion ticket, please provide a copy of a recent PIP/DLA award letter, Blue Badge, Access Card (+1 symbol), or other evidence that demonstrates you require support to attend the event.

ENTRY INFORMATION

What time does the festival arena open?

The festival will run from 1.00pm until 10.00pm.

Gates will open at 1.00pm and last admission will be 8.00pm.

Music will start at 1.30pm and end at 10.00pm.

The running order for both stages will be available closer to the festival.

Is there camping at the festival?

No, Ultimate Tributes Festival is a one-day event with no camping or live-in vehicle provision available.

Can I bring a camp chair?

Yes, you may bring your own folding camp chair for personal use.

Chairs must not obstruct walkways, emergency routes, viewing areas or operational spaces and you may be asked to relocate chairs if they create a safety issue.

DOGS

Can I bring my dog to the festival?

Yes, well-behaved dogs are welcome at the festival but must always remain under the control of their owner and must be kept on a lead.

Owners are responsible for cleaning up after their dogs.

Any dog displaying aggressive or dangerous behaviour may be required to leave the site.

Are assistance dogs allowed?

Yes, assistance dogs are always welcome.

FOOD AND DRINK

Is there a licensed bar at the festival?

Yes, a licensed bar will operate in the main arena. A bar menu and price list will be announced closer to the festival.

Can I bring food and drink with me to the festival?

No food, alcohol, soft drinks or other beverages may be brought into the festival arena by attendees.

Bag searches may be conducted on entry.  Any prohibited food or drink items may be confiscated or attendees may be refused entry until such items are removed from the site.